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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00213186 |
Description Activated On: 2/11/2026 10:01:18 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. This position performs responsible staff work providing program coordination and administrative assistance to the Corrections Superintendent Assistant (CSA). |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. 50 % Inmate Grievance Coordinator: Collects inmate grievances on a daily basis, performs initial review of inmate grievances. Assigns inmate grievances to designated staff for response, reviews and approves/disapproves responses to grievances and monitors grievance tracking system for timeliness of response. Research issues contained in inmate appeals for the Corrections Superintendent; drafts inmate appeal responses; and prepares final copy of responses to the inmate for the Corrections Superintendent’s approval and the review and signature of the Superintendent. Upon completion, enters the information in the inmate grievance tracking system. Maintains grievance files. Legal Visits: Assists Corrections Superintendent Assistant in preparing legal visit requests for the Superintendent's approval. Inmate Requests to Staff: Assists Corrections Superintendent Assistant with answering inmate requests to staff (DC-135A). Right to Know/Release of Information Requests: Assists Corrections Superintendent Assistant in researching Right to Know request for Chief Counsel's office and Release of Information requests from various outside agencies. Inmate Litigation: Assists Corrections Superintendent Assistant in gathering information for inmate lawsuits for Chief Counsel's office and Office of Attorney General. Inmate Legal Box Exemptions: Assists Corrections Superintendent Assistant in verifying cases with Chief Counsel's office for legal box exemptions. Visitor Suspensions: Prepares letters to offending visitor for Superintendent review and signature. Distributes and maintains records of visitor suspensions. Inmate Family Contact: Assists Corrections Superintendent Assistant as point of telephone contact for inmate families. 20% Administrative Support: Researches and prepares responses of draft reports, letters or inquires and other miscellaneous correspondence to and from the Superintendent as assigned by the Corrections Superintendent. Serves as alternate Public Information Officer. Assists Corrections Superintendent Assistant in preparing for legislative visits and other administrative functions as assigned that may include facilitating US Census Surveys, coordinating Red Cross Blood Drives, etc. 20% Accreditation: Assists Corrections Superintendent Assistant in assuring mandatory and non-mandatory standards are met by: coordinating with department heads responsible for providing documentation, tracking receipt of documentation, reviewing received documentation for applicability to standard, entering documentation into the system. Operations Inspections: Assists Corrections Superintendent Assistant in entering plans of action to resolve noted deficiencies into the system. Compiles subsequent documentation to show resolution of deficiencies and assures entry into the system. 10% Miscellaneous: Performs other related tasks as assigned. 1. Effectively communicate verbally and in writing 2. Review, analyze, and interpret information 3. Perform mathematical computations (if applicable) 4. Supervise and evaluate the work of subordinate staff (if applicable) 5. Establish and maintain effective working relationships 6. Operate basic office equipment 7. Maintain regular and reliable attendance 8. Attend and participate in all mandatory training and/or testing 9. Work overtime as required 10. Travel as required 11. Be mobile over all types of physical surfaces and levels (in an institutional setting) 12. Be visually observant of environment (in an institutional setting) 13. Hear and identify sounds (voices, whistle, buzzer, lock release, scuffling, sudden quiet) [in an institutional setting] |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Duties are performed with considerable independence. Decisions are made within scope of responsibility consistent with established policies and procedures. Work is reviewed periodically by an administrative superior. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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