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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00217187 |
Description Activated On: 7/9/2025 6:53:47 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. As Director, Bureau of Support Services: Plans, directs, coordinates, and controls all bureau activities required to administer the Driver and Vehicle Services (DVS) Deputate. Program areas include: Human Resources, Call Center, Budget, Procurement, Fiscal Services, Training, DVS Riverfront Office Center Facility maintenance coordination, Fiscal Services, and Special Projects. Reports to the Deputy Secretary for DVS and is responsible for the direct supervision of four (4) Division Managers and the indirect supervision of their units. Also, responsible for direct supervision of one Executive Staff Assistant. Additionally, the Bureau of Support Services provides the primary interface between DVS and the Infrastructure & Economic Development Human Resource Delivery Center (IEDHRDC), Bureau of Fiscal Management (BFM), Statistical Analysis, Transportation University (TU), PennDOT's policy office, and various suppliers, partners, and subcontractors. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Directs activities ensuring communications between DVS and the Enterprise Office of Administration, Bureau of Office Services, Policy Office, BFM, TU, and IEDHRDC. Develops the budget and monitors expenditures and contracts of DVS. Oversees contract administration for DVS. Leads the development of DVS’s strategic plans, such as Business Plans and Scorecards, Oversees the development of initiatives and authorized expenditures within the Bureau of Support Services. Evaluates information for statistical analysis concerning programs operating within DVS. Manages fiscal resources for deployment in support of DVS's Initiatives. Responsible for Fiscal Services within DVS, including annual revenue certifications and processing of refunds. Leads and documents initiatives for DVS and tracks the progress of their accomplishment. Oversees the employee training program for DVS. Oversees and coordinates audit activities when DVS is the subject of a Comptroller, Auditor General, or other government agency or office audit. Oversees human resources in DVS including payroll and complement management. Administers facility and security services and emergency response coordination at the Riverfront Office Center. Oversees the Department's call center program. Fulfills special projects at the direction of the Deputy Secretary. Coordinates Deputate-wide tasks and inititaives. Complies with DVS’s Customer Service Policy. Continuity of Government Essential Position Designation: Position #00217187 has been identified as an Essential Position. This position is responsible for all duties and functions of the Riverfront Office Center Continuity of Government Plan. Safety: Is individually accountable for safety at PennDOT- 1) Assess your environment and be responsible for your safety, the safety of co-workers, and the public. 2) Attend required safety training and adhere to the requirements of all safety manuals, policies, and laws. 3) Immediately report to your supervisor any incident, unsafe practice, or near miss. 4) When in an enclosed environment (office buildings, confined spaces, flagger stations, equipment pinch points, etc.), know your evacuation process and escape route, your communication protocols, and appropriately react in the event of an incident. 5) Promote a CULTURE that emphasizes SAFETY as a core value: • Immediately stop any unsafe actions • Incorporate safety into all discussions, deliberations, and decisions • Continuously communicate the safety direction • Inspire employees to be a MODEL for safety • Encourage and support safety initiatives and programs by participating and involving your staff • Recognize safety daily • Acknowledge EXTRAORDINARY achievements • Learn and improve through After-Action Reviews (AARs) • Enforce accountability |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Most day to day activity is inherently part of the Director's responsibility and sometimes requires "assigned work." Special or new assignments or changes in routinely assigned work are communicated verbally at staff meetings, orally, or in writing. Ultimately Responsible for Bureau Operations to Support Driver License and Motor Vehicle Operations of the Deputate. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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