Position Description

Commonwealth of Pennsylvania
POSITION DESCRIPTION FOR JOB POSTING
Position Number: 00226868	Description Activated On: 6/27/2024 4:13:56 PM

Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively.

Provides clerical and office support to ensure operations are conducted effectively and efficiently.

Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Serves as receptionist. Answers and directs phone calls; receives visitors and directs them as required; maintains the visitors’ log and assists in locating information when requested; monitors offenders in the waiting room and notifies parole agents/supervisor of any unusual activities; processes, and distributes incoming mail; maintains a log of all incoming files; alerts parole agents/supervisor of any emergency situation by setting off the panic device, reports any problems with electric security door switches, metal detector, lighting, etc.

Responds to written and/or verbal inquiries by creating/printing/distributing reports or providing other information as requested.

Types correspondence/reports/forms for the supervisor and parole agents.

Inputs/updates/modifies information on new or existing parole cases via various computer systems to ensure up-to-date information is available at all times.

Maintains files as per accreditation standards.

Schedules and attends required training each fiscal year.

Performs other related duties as assigned.

Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Routine work is completed independently, with periodic review by the supervisor and/or Parole Agents as necessary. Changes in operational standards, procedures, and work policies are discussed in detail with the supervisor.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:

Licenses, registrations, or certifications:

1.   N/A

2.   N/A

3.   N/A

4.   N/A

5.   N/A

6.   N/A

Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.

1.	Communicates clearly and effectively - both orally and in writing.
2.	Uses a personal computer and other related office equipment.
3.	Compiles and organizes files and records.
4.	Works at any other facility as needed/requested if current building uninhabitable.
5.	Establishes and maintain effective working relationships.
6.	Maintain regular and reliable attendance.
7.	Attend and participate in all mandatory training and/or testing.
8.	Work overtime in compliance with provisions of the Collective Bargaining Agreement.
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