Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  00263206

Description Activated On:  12/2/2025 3:41:28 PM


Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

This position provides clerical support for the Education Department at the State Correctional Institution (SCI) Dallas.

Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

20% Answers, makes, and directs phone calls. Records and distributes messages. Operates institutional switchboard. Responds to general inquiries, and reviews files to respond to basic information requests. Receives, sorts and distributes incoming mail. Prepares and sends outgoing mailings and packages.

20% Types documents and correspondence via a typewriter and/or computer. Reviews documents and correspondence for grammar, numerical, and spelling errors. Makes any necessary corrections and completes distribution. Submits all documents, reports, correspondence, etc. in a timely manner.

20% Schedules, organizes, and coordinates appointments, meetings, and videoconferences. Takes and distributes meeting minutes if necessary.

20% Maintains accurate filing systems and end of year archiving in accordance with retention of records. Updates and maintains databases, reports, spreadsheets, and queries.

10% Compiles records of office activities, and coordinates work flow to ensure office runs smoothly. Checks and enters data pertinent to respective office duties. Monitors and orders inventory of office supplies. Maintains, compiles and tracks any reports.

10% All other duties as assigned including but not limited to: photocopying, scanning, and faxing; sending and organizing emails; and keeping office area neat and tidy.


Essential Functions:
1. Effectively communicate verbally and in writing
2. Review and interpret information
3. Operate basic office equipment
4. Perform repetitive motions
5. Understands and follows instructions completely and efficiently
6. Multitask when necessary to assist in various departments when requested
7. Complete all tasks given in a timely manner
8. Easily adapt to changes (office, department, tasks, staff)
9. Maintain regular and reliable attendance
10. Establish and maintain effective working relationships
11. Attend and participate in all mandatory training and/or testing
12. Work overtime in compliance with provisions of the Collective Bargaining Agreement
13. Travel as required
14. Be mobile over all types of physical surfaces and levels (in an institutional setting)
15. Be visually observant of environment (in an institutional setting)
16. Hear and identify sounds (voices, whistle, buzzer, lock release, scuffling, sudden quiet) [in an institutional setting]

Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Independently performs routine tasks in accordance with policies and procedures. Provided feedback to supervisor regarding issues or unusual circumstances. Supervisory guidance is received for assignments where the appropriate course of action is not defined by procedures.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

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Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
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