Position Description

Commonwealth of Pennsylvania
POSITION DESCRIPTION FOR JOB POSTING
Position Number: 50236117	Description Activated On: 8/26/2025 1:01:04 PM

Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively.

Supports Research division with routine reporting, basic sales analysis, data gathering and cleaning, and assists on larger research projects.

Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

1. Assists with research in order to identify trends and make recommendations for promotions and improvements to the Lottery’s product portfolio or departmental policies or procedural changes.

2. Helps with systems analysis and operational research studies for evaluating the effectiveness and efficiency of current programs, policies, and systems. Assists with developing recommendations based on study findings.

3. Gathers data from extensive and varied ad hoc sales reports and other sources; monitors individual game sales’ performance; analyzes statewide and regional sales and promotional activity in an effort to identify successful or underperforming Lottery products or marketing strategies; and drafts written reports for review of findings including recommendations that would increase sales and recommendations of new game marketing techniques and strategies.

4. Maintains analytical reports for Marketing, Products, Retail Operations and the Executive office.

5. Assists with the design and generation of research projects to meet stated objectives.

6. Demonstrates a commitment to the service-oriented culture of the Department.

7. Applies Lean thinking in day-to-day tasks.

8. Is mindful of internal controls and risk management when changes are made to a process.

9. Treats others equitably and adheres to diversity and inclusion requirements in the workplace.

Performs all other related duties as required

Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Helps to determine correctness of game literature, press releases, and product messaging.
Assists with research projects to meet stated objectives.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:

Licenses, registrations, or certifications:

1.   N/A

2.   N/A

3.   N/A

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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.

1.	Communicate effectively, verbally and in writing.
2.	Proficiently navigate PC/applications/systems.
3.	Establish/maintain effective working relationships.
4.	Apply Lottery policies, rules, and regulations.
5.	Apply basic marketing/sales principles and practices.
6.	Understand Lottery operations and systems.
7.	Apply basic research & analysis principles and techniques.
8.	Organize/present results of research/analyses.
9.	Travel as required.
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