Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  50242816

Description Activated On:  10/2/2026 4:44:11 PM


Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

This position provides clerical support to the Revenue Office and bills medical insurance.

Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Processes medical insurance billing for the facility. Checks forms for completeness and returns incomplete forms to Medical Records. Ensures bills balance with claim forms and payments. Posts payments to log and balances.

Records all resident data information in the computer upon the admission of a resident.

Records patient census for each resident in the computer on a daily basis and prints the daily census report. Resident activity is obtained from the Facility Reimbursement Officer/Facility Census Report. Records the monthly census report at the end of the month on individual resident census cards.

Receives and posts cash or check payments from residents, family, and third parties. Inputs payments into computer program and ensures reconciliation by comparing with daily collection reports prepared by FRO/FRT.

Prepares deposit slips.

Mails “Monthly” Statement of Account to the appropriate party or resident.

Mails “Quarterly” Estate Billing Statement to the appropriate party or resident

Mails Past Due Letters monthly.

Obtains and maintains various daily and weekly reports.

Screens visitors, answers telephone calls, maintain files, handles routine inquires from residents, families and other staff members, and opens, sorts and distributes mail for the revenue office.

Maintains a variety of manuals, directives, regulations and other publications as assigned by removing, adding, or changing pages to keep reference material current.

Orders and maintains office supplies and various documents frequently used by Revenue office staff.

Support the facility QAPI efforts by attending all assigned QAPI training and following established policies and procedures in support of QAPI. Participate in PIP teams as assigned. Share ideas for improvement in the organization; support QAPI efforts both verbally and non-verbally, including adjusting performance and practice in accordance with QAPI initiatives and findings.

Performs work in accordance with the DMVA general safety rules and safety rules for this position. Immediately reports all workplace injuries or incidents to the supervisor; and/or immediately corrects any safety hazards in the work area or reports same to supervisor.

Performs other related duties as required.

Use personal protective equipment when required such as gloves, masks, face shield, etc.


Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Work is governed by established policies and procedures. Handles routine inquiries from residents, families and other staff.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

1. 
  N/A
 
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N/A
 
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N/A
 
4.  
N/A
 
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N/A
 
6.  
N/A

Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Communicate effectively verbally and in writing
 2. Reach, stand, stoop, bend, kneel, pull, push, lift, walk and grasp
 3. Sit or stand for long periods of time/on hard surfaces
 4. Perform repetitive motions; typing, data entry, filing, shredding, answering the telephone
 5. Use standard office equipment and software
 6. Proofread various documents for grammar, completeness, and accuracy
 7. Perform mathematic calculations
 8. Follow written and oral instructions
 9. Change ink and toner cartridges for printers, faxes, copiers and other office equipment
 10. Use PPE and follow safety practices