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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 50278193 |
Description Activated On: 8/2/2023 1:08:42 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Clerical work involving the processing of documents in a variety of functional areas of a County Maintenance Organization program. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Able to communicate both orally and in writing in order to convey information to fellow co-workers, supervisors and the general public. Good communication skills are extremely important. Answer incoming calls throughout the shift, assisting the public with information and taking appropriate complaint and/or incident info. Assist managers and field personnel via the two-way radio in various maintenance situations throughout the shift. Operates a telephone call director or console with the capability of multiple line switching to receive incoming calls, provide organization and location information, transfer calls, and place outgoing calls. Maintains control documents such as records and logs by writing or posting pertinent information about data, individuals, or materials onto the document to reflect the disposition, amounts results, production, time, organization, status, transaction, or other details. Knowledge of English grammar, spelling, punctuation at a level equivalent to that used in writing or adjusting written materials normally consisting of simple sentence structures, one and two syllable words, and punctuation marks for word, number, and sentence separation. Ability to understand and follow oral and written instructions. Sufficient physical dexterity to allow performance of clerical work such as filing, sorting papers, and the unskilled operation of office machines. Performs all other related duties, as required. Recognizing that everyone is involved in the District’s and County’s actions to demonstrate sound environmental practices, each employee fulfills the maintenance unit business plan objectives related to the Strategic Environmental Management Program (SEMP). Also, supports the efforts of other employees to meet these objectives. Attends environmental training designated for this Working Title. SAFETY: 1. Access your environment and be responsible for your safety, the safety of co-workers and the public. 2. Attend required safety training and adhere to the requirements of all safety manuals, policies and laws. 3. Immediately report to your supervisor any incident, unsafe practice or near miss. 4. When in an enclosed environment (office buildings, confined spaces, flagger stations, equipment pinch points, etc.) know your evacuation process and escape route, your communication protocols and appropriately react in the event of an incident. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Work is performed consistent with established policies and procedures and is subject to review of supervisor. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. N/A 5. N/A 6. N/A |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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