Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  50278513

Description Activated On:  2/23/2026 2:00:50 PM


Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

The purpose of this position is to examine financial non-depository institutions within the Commonwealth to ensure compliance with established laws and regulations and sound management practices.

Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Conducts less complex examinations of motor vehicle sales finance companies, installment sellers, debt management services companies, debt settlement services companies, collector-repossessors, pawnbrokers, and principal places of business or branch offices of consumer discount, check casher, and mortgage companies. Examines licensees to ensure compliance with the Consumer Credit Code, Pawnbrokers License Act, Debt Management Services Act, Consumer Discount Company Act and Regulations, Check Casher Licensing Act and Check Casher Licensing Statement of Policy, Mortgage Licensing Act, Proper Conduct of Lending and Brokering In the Mortgage Loan Business, Mortgage Servicing Regulations and all applicable federal laws and regulations including the Loan Interest and Protection Law.

Prepares examination reports under the guidance of the Regional office Manager based on violations and findings.

Discusses areas of uncertainty with the Regional Office Manager or Senior Examiners prior to communicating findings to licensees.

Discusses examination findings with licensee supervisory staff to resolve issues arising during the examination and, based on those discussions, may direct the refund of overcharges or other action necessary to correct violations noted during the examination.

Participates in a variety of formal and on-the-job training assignments, attends basic examining or training seminars and studies training materials to develop competency and skill in examining the records, operations and procedures of non-depository licensees.

Assistant to an Examiner in Charge on examinations that need a team of examiners to better review and complete an examination

Investigates complaints independently or as an assistant to an Examiner in Charge, lodged by consumers with the Consumer Services Office or other parties to determine compliance with lending statutes and State and Federal consumer protection statutes and regulations when such actions cannot best be resolved by telephone contact or other correspondence. Files a report, complete with evidentiary material to support the examiner’s recommendations.

Conducts field investigations, independently or as an assistant to an Examiner in Charge, upon instructions from the Regional Office Manager, on reports of unlicensed financial institutions and prepares a written report with recommendations for remedial action when such action.

Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Selects and Schedules work assignments for the upcoming week that were initially provided by the ROM.
Completes travel accommodates as necessary.
Selects and Reviews documents and other information for compliance to laws.
Identifies violations.
Discusses identified violations with licensee management.
Submits the draft report of examination for review to the ROM.
Completes time tracking report for time period for review by ROM.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

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  N/A
 
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N/A
 
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N/A
 
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Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Travel to and conduct on-site examinations as well as conduct off-site examinations.
 2. Interpret and discuss acts and laws.
 3. Develop plans to resolve problems.
 4. Analyze documentation to make recommendations.
 5. Operate personal computer, telephone, printer, and other necessary technology.
 6. Communicate effectively with licensee and departmental management.
 7. Deliver and enforce directives.
 8. Prepare accurate written reports of examination findings.
 9. Prepare accurate and correct travel reports.
 10.