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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 50283937 |
Description Activated On: 6/5/2025 2:49:26 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. This position manages the project/product delivery team. This position provides executive oversight of vendor(s) to ensure that Lottery products are delivered on time, within budget, and at the required level of functionality and quality. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Primary focus is ensuring delivered products meet Lottery’s needs through product, project, vendor and escalation management. Oversee project from start to finish coordinating efforts of IT, Lottery, other stakeholders and vendor to aligning project/product execution with strategic vision. This position acts as the “gatekeeper” on select Lottery vendor contracts ensuring the proper utilization while addressing issues and concerns. Tracks project schedules, identifies risks and issues, and develops mitigation plans, including planning, scheduling, risk management, resource allocation, and communication with stakeholders. Oversees project delivery. Manages related resources, ensures appropriate change management is in place, and delivers results while ensuring delivered product meets customer needs and business goals. Subject matter expert in utilization of lean methodologies to optimize workflow and apply lean principles to process improvement and project management. Experienced practitioner in ensuring Information Technology best practices related to Service Delivery, Security, DevOps and Data Management are appropriately utilized on projects. Provides operational insight to legal team as new policies, regulations, suggested laws or proposed changes to legislation arise. Demonstrates expert problem-solving skills providing detailed analysis and clearly defined solution options for executive management. Oversees User Acceptance Testing (UAT) efforts and ensures deliverables meet acceptance criteria prior to implementation into production. Works with Lottery users to ensure functionality of hardware and software effectively supports staff’s work objectives (Sales, Marketing, Security, Drawing Staff, Internal Audit) Analyzes vendor reports on project metrics associated with the corresponding work efforts to ensure compliance. Identifies and measures contract Service Level Agreements infractions, liquidated damages and other contractual obligations by working with Director of Contract Compliance. Prepares reports of project status for Lottery management, stakeholders and the Executive Office. Schedules, organizes and leads status update meetings as necessary or required by Lottery Executive Office and Revenue Executive Office. Performs full range of supervisory duties. Demonstrates a commitment to the service-oriented culture of the Department. Applies Lean thinking in day-to-day tasks. Is mindful of internal controls and risk management when changes are made to a process. Promotes diversity, equity, and inclusion in the workplace. Performs other duties as required. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Makes decisions regarding product delivery and is empowered to prioritize features based upon business value and priorities in consultation with business owners and Executive leadership. Determines unit‘s work priorities, sets performance standards and goals, evaluates work performance, resolves employee complaints, decides if disciplinary action is necessary, interviews and recommends candidates for vacancies, approves/disapproves leave requests, determines training needs of subordinates. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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