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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 50386387 |
Description Activated On: 2/3/2026 3:16:58 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. The incumbent is responsible for the inspection of regulated and unregulated child day care providers and facilities requiring certification in an assigned geographic area using established Department of Human Services (Department) laws, regulations and written procedures for complaint investigations and for initial, renewal, and unannounced monitoring inspections. The incumbent provides technical assistance (TA) to child day care operators to assist them in meeting state regulatory requirements. The incumbent is responsible for knowing and using appropriate statutory and regulatory bases when making certification decisions. The incumbent reviews and comments on proposed Departmental regulations and procedures and reviews proposals for minimum health and safety standards for the operation of a healthy, safe and compliant childcare facility. Duties are performed under the supervision of an Early Learning Program Certification Supervisor. The incumbent in this position is responsible to understand the mission of the Office of Child Development and Early Learning and to adhere to the Office’s mission and the regulations, guidelines, and procedures of the Bureau of Certification Services in all aspects of performance in the position. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. The incumbent in this position performs the following work duties: Informs and responds to the public and providers regarding: • Initial inquiries regarding certification issues • Technical assistance about complying with state laws and regulations • Orientation information for prospective and new operators • Incoming telephone calls on assigned days Investigates facility compliance in accordance with legal and regulatory bases, written procedures, including facility history when applicable, for: • New and renewal applications • New and renewal facility inspections • Unannounced monitoring in certified facilities • Complaints regarding legally and illegally operating facilities, including conducting interviews with all appropriate/involved parties Performs follow-up certification activities by: • Completing required inspection reports in time frames established in the Bureau of Certification Services’ protocols manual. • Providing technical assistance in accordance with state regulations to assist facilities in meeting regulatory compliance. • Determining operator compliance with regulations. • Making appropriate, correct certification decisions in accordance with written protocols/procedures. • Assisting supervisor, regional director and headquarters staff in preparing negative sanctions as outlined in the Bureau of Certification Services’ protocols manual. • Preparing necessary documents for new certificates, renewal of certificates and negative sanctions, including fines. • Testifying at hearings. Works with other Departmental offices and other agencies by: • Responding to requests for comment on draft regulations, policy, procedures and program initiatives. • Participating in Departmental initiatives involving childcare and initiatives with other Departments or state agencies to assist in areas related to childcare. • Participating in STARS quality standards program and related initiatives representing the Department’s childcare regulatory position. • Representing to the public that the Department’s licensing and STARS programs are a continuum of Departmental oversight and participation in the provider community. • Attending scheduled collaboration meetings with STARS partners. Provides program support by: • Using electronic equipment, fax, and telephone equipment. • Preparing, using a computer, draft letters and other standardized materials relating to Departmental operating procedures for clerical staff. • Using the Department’s CLS system to update provider profiles, and certification, information. • Using SAP and ESS systems. Performs other duties as required. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. The incumbent in this position makes the following decisions: Decisions regarding issuance of certificates of compliance; Decisions regarding conclusions of complaint investigations; and Decisions related to negative sanctions recommendations to supervisor. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. N/A 5. N/A 6. N/A |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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