Position Description

Commonwealth of Pennsylvania
POSITION DESCRIPTION FOR JOB POSTING
Position Number: 50461063	Description Activated On: 3/4/2026 2:52:59 PM

Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively.

Promptly processes new court and parole investigations submitted by SOAB Investigators. Prepares the files, sends to the SOAB Member, and uploads to the SOAB’s Integrated Sex Offender Assessment Tracking System (ISOATS) database.

Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Reviews hard copy and scanned investigations for completeness and accuracy to comply with the SOAB retention policy.

Answers, makes, and directs phone calls received from courts, attorneys, offenders and the general public. Records and distributes messages. Responds to general inquiries, and reviews files to respond to basic information requests. Receives, sorts and distributes incoming mail. Prepares and sends outgoing mailings and packages.

Maintains, compiles and tracks reports in ISOATS. Confers with Investigator Manager regarding any investigation or investigator caseload issues.

Performs back up administrative support for all SOAB regions.

Lifting and carrying boxes of supplies, paper, case files, etc., for short distances.

Performs other related duties as required.

Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Routine work is completed independently, with periodic review by the supervisor as necessary. Changes in operational standards, procedures, and work policies are discussed in detail with the supervisor.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:

JNET Criminal History and PSP PortalXL (CLEAN) Certificates within the first six months of employment are required for this job.

Licenses, registrations, or certifications:

1.   Commonwealth Law Enforcement Assistance Network (CLEAN) Certificate

2.   OTHER

3.   N/A

4.   N/A

5.   N/A

6.   N/A

Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.

1.	JNET Criminal History and PSP PortalXL (CLEAN) Certificates within the first six months of employment are required for this job.
2.	Communicate clearly and efficiently.
3.	Operate standard office equipment (computer, telephone, fax machine, etc.).
4.	Effectively utilize the ISOATS database.
5.	Effectively utilize Microsoft Office software (Word, Excel, PowerPoint, Outlook, etc.).
6.	Properly process all types of mail.
7.	Attend and participate in all mandatory training and/or testing.
8.	Lift boxes weighing up to 50 lbs.
9.
10.