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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 50572194 |
Description Activated On: 12/2/2024 2:44:52 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Provides clerical support within the Snowmobile and All-Terrain Vehicle (ATV) Registration Unit. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Responsible for processing all applications for title and/or registration for Snowmobiles and ATVs received by the Commonwealth. Review new applications for completeness and correctness. Make inquiries into any discrepancy found in vehicle identification number (VIN), registration number, applicant information, or other details when reviewing applications for processing. Incumbent to follow established procedures regarding resolution of the issue in question. Assign vehicle registration numbers to new applicants as requested. Process check payments accompanying applications accurately. Print and reconcile a Dealer Report summary of checks received daily. Assist in proofreading all processed applications for accuracy and completeness prior to mailing. Notify Clerical Supervisor 2 promptly when a mistake in processing is discovered for immediate resolution. Provide customer service in person at the counter window and through telephone contact as assigned. ATV applications are processed (including input, proofing and mailing) at a rate of 45 applications per day or 225 a week based on a five day work week. Provide daily documentation of work activities to Clerical Supervisor 2. Maintain secure workplace as it relates to checks, title paper, and other materials necessary to perform work duties. Assist with opening and processing incoming and outgoing mail as instructed. Assist in all other related duties affiliated with the Unit. Promote a CULTURE that emphasizes SAFETY as a core value: *Immediately stop any unsafe action. *Incorporate safety into all discussions, deliberations, and decisions. *Continuously communicate the safety direction. *Inspire employees to be a MODEL for safety. *Encourage and support safety initiatives and programs by participating and involving your staff. *Recognize safety daily. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Responsible for making accurate decisions and providing appropriate responses to general questions relating to the handling and/or transfer of Snowmobile and ATV titles and registrations. For inquiries requiring a written response or certified documentation, incumbent will gather required information and give it to the Clerical Supervisor 2 for proper handling. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. N/A 5. N/A 6. N/A |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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