Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  50575507

Description Activated On:  9/23/2025 4:25:25 PM

Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

 Supervises a unit of clerical staff including Clerical Assistant 2s requiring moderately complex Clerical work under the direct supervision of an Income Maintenance Administrator 2.

Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Assigns work to employees based on the needs of the agency for Clerical support.

Reviews employees assignments as appropriate for completeness and accuracy.

Schedules duties for subordinates based on need and available staff.

Responsible for Clerical's time and attendance.

Completes performance evaluations for employees in unit.

Interviews and recommends candidates for available Clerical positions within the agency.

Provides on-the-job training to subordinates through individual/unit meetings, so that they are kept up-to-date and knowledgeable of all clerical practices.

Records information on logs for controlled documents.

Operates and demonstrates the operation of office machinery as appropriate.

Conducts unit meetings as needed.

Responsible for ordering/purchasing of office equipment, office supplies and maintenance of office supply inventory.

Performs other related duties as needed.

WORK CONDITIONS

Assigned work duties are performed in a controlled office environment.

In Counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Functions independently with regard to Clerical decisions within position and delegates
responsibility for tasks based on policy and local procedures.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

1.   N/A
 
2.   N/A
 
3.   N/A
 
4.   N/A
 
5.   N/A
 
6.   N/A

Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Frequently moves throughout an office to perform daily job functions and transports files, work documents, etc., throughout the work site.
 2. Constantly operates various types of office equipment such as; but not limited to, personal computers, copy machines, fax machines, data entry devices
 3. Constantly interacts with employees, customers and management while frequently simultaneously utilizing various computer applications.
 4. Constantly uses computer applications to generate written communication by utilizing forms, memos, emails, narratives, etc.
 5. Constantly communicates verbally with staff, clients, & public, gathers, assembles & evaluates information provided via telephone, mail, face to face.
 6. Constantly gathers, assembles and evaluates information provided via telephone, mail and/or face-to-face.
 7. Constantly interprets written and verbal instruction to complete job tasks and applies OIM and clerical support policies, procedures and regulations.
 8. Frequently learn job related materials through various media and teaching methods and frequently sitting on an adjustable chair for extended periods.
 9. Constantly interact objectively and with sensitivity to employees, applicants, customers, management in stressful or difficult situations.
 10. Maintains and posts control logs, records, schedules, etc.