Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  50593412

Description Activated On:  5/5/2025 2:44:31 PM


Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

This position provides clerical support to the Clinical Services Manager (Director of Nursing).

Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Greets visitors, ascertains their needs, answers questions, and provides information as required.

Assists with maintaining, purging, controlling access to, releasing, and recovering Nursing Personnel folders for those records maintained at Southwestern Veterans Center. Creates folders for new employees. Purges folders for transferred, separated, or retired employee folders.

Compiles fiscal, statistical, and budget information into draft and final report format. Reviews text and data for grammatical and numerical accuracy and completeness, organize documents according to established format, and prepare drafts and final forms of documents.

Operates office equipment such as computer, typewriter, transcriber, fax machine, calculator, copier, and shredder to process correspondence and other documents. Prepares or completes forms and correspondence from copy, draft or general instructions. Proofreads to verify the use of proper grammar and spelling.

Maintains the Director of Nursing and Assistant Director of Nursing’s calendar by entering meeting requests or by arranging meetings others request according to availability on the Director of Nursing and Assistant Director of Nursing’s calendars.

Assists RN Instructor in continuing education by maintaining filing and record keeping.

Makes copies, types documents, and sends and delivers faxes as needed. Sorts, processes, and distributes mail to appropriate Nursing staff, supervisors and employees as directed.

Sets up and maintains files by subject matter. Maintains a variety of manuals, directives, and other publications. Adds, removes and makes changes in order to keep reference material current.

Answers telephones, directs calls, takes messages, and answers general questions.

Takes notes and draft into official minutes for various committees and other meetings.

Makes hotel and travel arrangements as needed. Enter travel expense data for reimbursement according to state travel regulations.

Participates in mandatory in-service and attend other continuing education seminars to improve skills and knowledge.

Support the facility QAPI efforts by attending all assigned QAPI training; following established policies and procedures in support of QAPI efforts; participate in PIP teams as assigned; sharing ideas for improvement in the organization; and supporting QAPI efforts both verbally and non-verbally, including adjusting performance and practice in accordance with QAPI initiatives and findings.

Performs work in accordance with the DMVA general safety rules and safety rules for this position. Immediately reports all workplace injuries or incidents to the supervisor; and/or immediately corrects any safety hazards in the work area or reports same to supervisor.

Performs related duties as required.

Use personal protective equipment when required such as gloves, masks, face shield, etc.

Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Determine work priorities and methods with established guidelines. Decisions outside of standard operating procedures are to be made by the supervisor or other manager.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

1. 
  N/A
 
2.  
N/A
 
3.  
N/A
 
4.  
N/A
 
5.  
N/A
 
6.  
N/A

Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Communicate effectively verbally and in writing
 2. Reach, pull, push, bend, stoop, lift, kneel, walk, and grasp
 3. Sit or stand for long periods of time/on hard surfaces
 4. Perform repetitive motions; typing, data entry, filing, shredding, answering the telephone
 5. Use standard office equipment and software
 6. Proofread various documents for grammar, completenes and accuracy.
 7. Perform mathematic calculations
 8. Follow written and oral instructions
 9. Change ink and toner cartridges for printers, faxes, copiers and other office equipment
 10. Use personal protective equipment and follow safety practices