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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 50618225 |
Description Activated On: 10/20/2025 12:45:56 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. This is field work that will conduct covert and overt audits on various CDL Third-Party Testers and Examiners within a geographically assigned area of the state. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Monitors performance of CDL Third-Party Testers and Examiners within geographically assigned area using the CSTIMS application looking for trends, patterns, etc. as well as through covert and overt audit activities. Responsible for tracking audit details for all CDL Third-Party Testers and their examiners within the geographic area assigned and reporting that information to the CDL Third-Party Compliance Manager. Conducts field audits to ensure compliance with applicable testing laws/regulations and contract compliance. Addresses minor contract concerns discovered during audit with tester/examiner at the time of the audit and documents concerns in tester/examiner file. Forwards more significant concerns to CDL Third-Party Compliance Manager for further investigation. Prepares and sends audit reports for each audit conducted including any action taken or recommendations for additional actions needed to the CDL Third-Party Compliance Manager. Investigates customer complaints against CDL Third-Party testers/examiners within geographical area of responsibility and takes action as needed. Holds Administrative Meetings with examiners/testers. Submits a report of the findings and recommendations to the CDL Third-Party Compliance Manager for review and final adjudication. Records audit results of all site and examiner audits into CSTIMS. Assists with re-testing efforts for drivers that the Department has determined may not have been tested appropriately by a Third-Party Examiner. Participates in statewide audit assignments when they are scheduled. Maintains an extensive working knowledge of all state and federal rules and regulations regarding CDL testing. Establishes and maintains effective working relationships with the Office of Risk Management, other state and federal agencies, and public and private organizations. Provides testimony on behalf the Department at hearings resulting from actions taken as a result of unsatisfactory audits. Maintains professionalism in person and on the telephone with internal and external customers. Safety Assess your environment and be responsible for your safety, the safety of co-workers, and the public. • Attend required safety training and adhere to the requirements of all safety manuals, policies, and laws. • Immediately report to your supervisor any incident, unsafe practice, or near miss. • When in an enclosed environment (office buildings, confined spaces, flagger stations, equipment pinch points. Etc.), know your evacuation process and escape route, your communication protocols, and appropriately react in the event of an incident. Occasional overnight travel may be required. Occasional weekend work might be required. Performs other duties as assigned. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. This position involves deciding where to conduct a covert or overt audit on a CDL Third-Party Testing location and once an audit is completed, whether there were any inconsistencies with the testing process or contractual requirements. This position will need to decide what can be addressed during an audit and how the impropriety will be addressed and what improprieties require further investigation. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: 1. Class A Commercial Driver's License with N and P endorsements with E, L, N, O and Z restrictions removed. Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. N/A 5. N/A 6. N/A |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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