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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 50664285 |
Description Activated On: 12/19/2025 2:15:57 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. This position serves within the Office of Asset Protection at the Pennsylvania Liquor Control Board (PLCB) assisting in implementing objectives and administering fraud and asset protection programs. This position assists the Asset Protection fraud avoidance initiative to address financial vulnerabilities through investigative work. This position records and coordinates investigations generated through allegations, complaints, or investigative leads referred to the Office of Asset Protection by Board officials and/or officials of other state agencies and governmental authorities. This position drives results by forging strong business relationships and working in a team environment with both internal and external business partners and assisting the Senior Special Investigator in planning, coordinating, and executing all aspects of investigative activities to minimize losses as directed by the Director of Asset Protection. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Assists in the Execution of Liquor Control Board asset protection and fraud reduction strategies to protect assets from losses due to fraudulent activities and operational compliance issues. Assists the Senior Special Investigator in the partnership and alignment of Regional Leaders and District Store Managers to integrate Asset Protection priorities within their span of control. Plans and manages all casework within the sphere of control and provides regular updates to the Senior Special Investigator. Communicates regularly with operations teams to provide feedback on execution of asset protection strategies in span of control. Partners with Special Investigators to provide data into potentially fraudulent activities such as online ordering, internal document examination, interrogation, and the use of appropriate state equipment. Reviews affidavits as essential documentation in support of agency actions as a direct result of the investigative process concerning administrative actions. Assists Senior Special Investigator and regional operations teams in the development of effective action plans and ensures timely follow up to validate execution is achieved within the sphere of control. Maintains a database of requests and responds appropriately to inquiries made through the Asset Protection resource account. Coordinates and processes payment of invoices with contracted business partners. Evaluates submissions made to the PLCB tip line for validity and possible follow-up by the Asset Protection team. Attains budgeted results for fraud performance in assigned span of control. Maintains a professional liaison relationship with all local law enforcement officials to ensure appropriate coordination of investigations and/or prosecutions. Maintains confidentiality with respect to all investigations to remain in compliance with Commonwealth or Board regulations, policies, and procedures. Prepares budget estimates and other fiscal and statistical reports, and monitors budget expenditures. Reviews correspondence, news sources, technical literature, and departmental activities, and informs superior of significant developments and problems reported to them by business partners. Gathers data, audits results, and monitors deficiency trends. Identifies improvement opportunities. Conducts analysis of LCB Operational and related processes to identify shrink, fraud, and profit loss liability. Makes recommendations to mitigate issues of concern. Ensures the integration of Asset Protection (shrink, fraud and profit loss liability) are included as a vital component of all cross functional businesses within the organization. Attends and participates in individual goals, projects, and company meetings as necessary. Supervises clerical positions that assist the regional investigators. Oversees and reviews work for compliance and completion. Trains as needed. Involved in the hiring process for the positions being supervised. Handles performance and disciplinary issues as required. Responsible for all other related supervisory duties. Performs all other duties, as necessary. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Work is performed independently. The incumbent will discuss with the respective chain of command in order to recommend changes to policy and procedure. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Two years of experience in varied office management or staff work; and bachelor's degree; or any equivalent combination of experience and training. Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. N/A 5. N/A 6. N/A |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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