Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  50698156

Description Activated On:  5/19/2026 3:27:09 PM

Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

 The position performs clerical functions of the Road User Charge (RUC) Unit.

This Unit will be collecting fees from registered owners of Electric Vehicles (EV) and Plug-In Hybrid Electric Vehicles (PHEV).

This unit will be creating and sending reminder notifications to registered owners of EVs and PHEVs who have not paid the RUC.

Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

•This position processes all clerical work conducted in the RUC unit.

•Updates of the vehicle list with RUC payments.

•Updates of the vehicle list with updated registration expiration dates.

•Performs maintenance on the list of registered EV and PHEV (vehicle list).

•Creates 30-Day Reminder coupons, 60-Day Reminder coupons and 90-Day Reminder coupons for registrants that have not made timely RUC payments after registration is renewed or issued.

•Creates Final Reminder coupons for registrants who are within 3-months of having their registration expire and have not made the RUC payment.

•Processes RUC payments for records that fail to update through the high-speed remittance processing system.

•Places stop codes on records that did not comply with the RUC requirement preventing registrants from renewing in the future until RUC is paid in full.

•Removes stop codes to allow registrant to renew once required RUC payment has been made.


•Actively participates in requirement gathering, planning, implementation of at least three phases on the RUC implementation.


•Performs other duties as assigned to support agency objectives and operational needs.

Safety:
1. Assess your environment and be responsible for your safety, the safety of co-workers, and the public.
2. Attend required safety training and adhere to the requirements of all safety manuals, policies, and laws.
3. Immediately report to your supervisor any incident, unsafe practice, or near miss.
4. When in an enclosed environment (office buildings, confined spaces, flagger stations, equipment pinch points, etc.), know your evacuation process and escape route, your communication protocols, and appropriately react in the event of an incident.

Continuous Process Improvement:
Employees are encouraged to continuously look for opportunities to innovate and improve the Department to better meet the needs of our customers by suggesting changes that could result in better work product.

Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Work is assigned to the Clerical Assistant by the Work Leader, Supervisor or Unit Manager.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

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3.   N/A
 
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5.   N/A
 
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Communicating effectively both orally and in writing.
 2. Providing quality customer service.
 3. Making decisions independently.
 4. Having strong organizational skills.
 5. Walk, carry, and lift documents, products, and supplies (up to 40 lbs.); push carts.
 6. Efficiently managing assignments and stress.
 7. Operating office equipment.
 8. Having a basic understanding of the PA Vehicle Code.
 9.
 10.