Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
05275 12 ST A3 N 754-10 11/05/2019
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JOB CODE: 05275

DEFINITION: This is highly responsible professional and administrative work directing the Office of Administration’s Equal Employment Opportunity (EEO) Office.

The employee in this job is responsible for planning, directing, and coordinating an enterprise-wide EEO program and related activities by overseeing the Bureau of EEO Investigations and the Bureau of EEO Policy and Appeals. Work involves developing program goals and objectives and proposing solutions to address current and potential issues with the commonwealth’s hiring practices and systems; overseeing the development of policy proposals and programs designed to ensure equal opportunity for applicants and employees; and identifying and implementing procedures to eliminate discriminatory practices in agencies under the Governor’s jurisdiction. Work also involves providing strategic advice and recommendations regarding EEO matters and initiatives to the Secretary of Administration, and monitoring and evaluating the productivity of the commonwealth’s EEO program. Work is assigned in the form of broad goals and objectives is subject to review by an administrative supervisor for effectiveness in representing the interests of management.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.):

• Serves as the EEO Officer for the commonwealth.

• Directs the development, revision, implementation, and interpretation of enterprise-wide EEO and disability-related policies.

• Reviews and interprets civil rights legislation to determine trends and impact on the commonwealth's EEO program.

• Oversees the conduct of EEO investigations into allegations of discrimination and sexual harassment.

• Meets with high level executive staff and other high-level managers regarding EEO matters to foster an understanding and appreciation of commonwealth EEO efforts.

• Identifies and resolves sensitive problems concerning program policy or actions.

• Develops program goals and objectives and recommends procedures and systems to correct personnel practices and systems found to be discriminatory.

• Monitors and evaluates the effectiveness of program initiatives.

• Assesses the training needs of agency staff assigned to develop and implement EEO plans and programs and plans appropriate training.

• Directs the review and approval of agency EEO plans for consistency with the commonwealth’s equal employment opportunity goals.

• Directs the collection, analysis, and reporting of quantitative data for the definition of problem issues and decision-making including recruitment, minority populations, furlough, and career mobility.

• Represents the commonwealth on EEO matters and conducts presentations to various groups.

• Oversees the reporting of EEO information required by federal and state laws.

• Performs the full range of supervisory functions.

• The employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

• Performs related work as required.


• Knowledge of laws and regulations governing EEO, non-discrimination, and disability-related matters.

• Knowledge of the principles and practices of EEO administration.

• Knowledge of the employment problems of minorities, women, and other disadvantaged persons, and how these problems affect employment and the work environment.

• Knowledge of the principles and practices of human resources management.

• Knowledge of the principles and practices of public administration.

• Knowledge of investigative principles and practices.

• Knowledge of interviewing methods and techniques.

• Knowledge of data collection methods and techniques.

• Knowledge of research principles and practices.

• Knowledge of report writing methods and techniques.

• Knowledge of the use and functionality of Microsoft Office Suite software.

• Ability to analyze and interpret statistical data.

• Ability to analyze and interpret policies, procedures, and regulations.

• Ability to plan and direct the work of others.

• Ability to establish and maintain effective working relationships.

• Ability to communicate effectively in writing.

• Ability to communicate effectively orally.

FULL PERFORMANCE KNOWLEDGES, SKILLS, AND ABILITIES: (NOTE: These are expected of an employee performing the work of this job at the full performance level. These may not

be used for merit system evaluation or examination purposes and are not position-specific performance standards.):

• Knowledge of agency programs and projects.

• Ability to conduct reviews of programs and projects to identify problems, devise solutions, and measure performance against stated goals and objectives.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities):

• Seven years of professional experience in equal employment opportunity program that includes two years in a supervisory or administrative capacity, and a bachelor's degree;


• An equivalent combination of experience and training that includes two years in a supervisory or administrative capacity in an equal employment opportunity program.