Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
43221 11 ST A3 N 771-10 04/09/2021
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JOB CODE: 43221

DEFINITION: This is highly responsible professional and administrative work directing the statewide employment and training programs in the Department of Human Services (DHS), Office of Income Maintenance (OIM).

The employee in this job is responsible for planning, organizing, directing, and coordinating a comprehensive program to assist clients with locating and maintaining gainful employment. Work involves developing, reviewing, analyzing, evaluating, and implementing program policies, plans, and objectives; assessing the need for changes in programmatic and administrative practices and procedures; and providing technical and administrative assistance relating to program development, implementation, and coordination to management officials, program office directors, and employment and training agencies. Work includes directing the development and coordination of state and local level interagency agreements for delivery of employment and training resources and services; identifying funding sources and developing grant applications; and developing and disseminating informational material on employment and training matters. Supervision is exercised over a professional, technical, and clerical staff. Work is performed independently under the general direction of the Deputy Secretary for Income Maintenance and is reviewed through conferences and reports and the evaluation of program results and objectives achieved.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Plans, organizes, directs, and coordinates the comprehensive employment and training program activities available for clients to assist in increasing employability and self-sufficiency.

• Develops policies, procedures, goals, and objectives for the implementation and operation of employment and training programs.

• Directs the development, execution, and coordination of employment and training programs.

• Reviews, analyzes, and evaluates program policies, plans, and objectives; and establishes or modifies policies and procedures consistent with federal and departmental requirements.

• Provides technical assistance to top management officials, program office directors, and consultants on matters related to employment and training program development, implementation, and coordination.

• Directs the development, review, and coordination of state and local level interagency agreements with employment and training agencies to ensure obtainment, optimum utilization, coordination, and effective delivery of employment and training resources and services.

• Directs research on employment and training program areas and topics such as labor market trends, workforce development, and best practices.

• Interprets federal and state program policies and goals; and disseminates information such as promotional kits, brochures, announcements, newsletters, and publications to DHS staff, clients, and local employment agencies.

• Performs the full range of supervisory duties.

• The employee in this job may participate in the performance of subordinates’ work consistent with operational and organizational requirements.

• Performs related work as required.


• Knowledge of the principles, practices, and methods of program planning, organization, direction, and implementation.

• Knowledge of the functions, programs, and available resources of federal, state, and local agencies and organizations.

• Knowledge of federal and state laws related to human and social services.

• Knowledge of the use and functionality of Microsoft Office Suite software.

• Knowledge of the principles and practices of employee supervision.

• Ability to read, analyze, and interpret policies, procedures, and regulations.

• Ability to analyze and interpret written and numerical information.

• Ability to establish and maintain effective working relationships.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• Six years of professional experience in human or social services, including two years of supervisory experience and two years researching, developing, or evaluating human or social services programs; and a bachelor’s degree in the social or behavioral sciences, social research, or a related field;


• An equivalent combination of experience and training that includes two years of professional supervisory experience.