Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
47435 11 ST F3 N 760-05 03/12/2020
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JOB CODE: 47435

DEFINITION: This is administrative and professional work directing the operations of the Treatment Services Division in the Bureau of Reentry Coordination, Department of Corrections.

The employee in this job is responsible for planning, developing, directing, and coordinating the delivery of a wide variety of inmate and reentrant treatment services and programs. Work involves responsibility for formulating program policies and procedures; developing program guidelines and standards to ensure an integrated and consistent approach to the delivery of treatment services; and advising senior staff concerning the impact of proposed legislation and regulations. An important aspect of this position involves providing statewide leadership on treatment services and programs and collaborating with professional departmental staff to develop and implement innovative program goals and objectives. Supervision is exercised over professional and support staff engaged in the promotion and improvement of treatment services and programs. Work is performed independently and is reviewed by the Director, Bureau of Reentry Coordination, Corrections, through conferences and written reports for achievement of goals and objectives, and overall program quality.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Directs, plans, and coordinates the development and delivery of standardized and specialized treatment services including psychological, counseling, religious, volunteer, inmate classification and assessment, offender reentry, and other treatment programs.

• Develops, recommends, and implements treatment services program policies and procedures in accordance with state and federal laws and regulations.

• Analyzes methods and practices for the delivery of treatment services and recommends changes or improvements.

• Provides guidance to agency leadership on legislative policy proposals and regulations for treatment services and programs.

• Collaborates with treatment staff to develop a uniform approach to the delivery of treatment services.

• Evaluates the effectiveness of treatment programs through audits and assessments.

• Monitors the delivery of treatment programs provided by contracted vendors for compliance and effectiveness.

• Serves as a subject matter expert on various boards, committees, and work groups.

• Coordinates the development and delivery of training for agency staff and other individuals regarding treatment programs and assessment and classification protocols.

• Serves as a liaison with other bureaus, state agencies, contractors, professional associations, and the public regarding treatment services and programs.

• Performs the full range of supervisory duties.

• The employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

• Performs related work as required.


• Knowledge of the principles, practices, and methods used in the delivery and implementation of social services treatment programs.

• Knowledge of the types of social services treatment programs.

• Knowledge of federal and state laws and regulations governing treatment services and programs.

• Knowledge of the principles and practices of employee supervision.

• Ability to analyze, interpret, and evaluate regulations, policies, and procedures.

• Ability to establish and maintain effective working relationships.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

FULL PERFORMANCE KNOWLEDGES, SKILLS, AND ABILITIES: (NOTE: These are expected of an employee performing the work of this job at the full performance level. These are not used for merit system evaluation or examination purposes and are not position-specific performance standards.)

• Knowledge of correctional principles and practices.

• Knowledge of individual and group behavior dynamics of persons with a criminal background.

• Knowledge of principles of treatment services program administration.

• Knowledge of commonwealth policies, procedures, and processes governing the delivery and implementation of social services treatment programs.

• Ability to exercise initiative and judgment in developing, interpreting, and implementing policies and procedures and analyzing and evaluating the effectiveness of the delivery of treatment services.

• Ability to develop, revise, and manage a statewide program of social services treatment programs.

• Ability to plan, direct, and coordinate workforce activities to achieve desired results.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• Seven years of professional experience in the field of social services delivery to clients, including three years in a supervisory capacity, and a bachelor’s degree in social sciences or a related field;


• An equivalent combination of professional experience and training including three years of experience supervising social services delivery to clients.