JOB TITLE: CHAPLAINCY PROGRAM DIRECTOR

JOB CODE: 47990

DEFINITION: This is professional administrative work directing the spiritual and religious programs at a Commonwealth facility.

An employee in this job directs and coordinates a comprehensive religious services program for residents of a Commonwealth facility. Work involves evaluating and planning for chaplaincy program needs and determining how best to meet those needs through existing staff, contracted services, or external volunteer resources; directing the development and implementation of a variety of religious services and instructional classes; developing and implementing policies and procedures to promote the spiritual well-being of individuals of all faiths or no faith; overseeing services and activities; and assessing program effectiveness. Work includes integrating contracted religious services with staff and volunteers and monitoring them for adherence to contract terms. Supervision is exercised over Chaplains and contracted staff. Work is performed under the direction of an administrative supervisor and is reviewed through conferences and evaluation of program operations.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Plans, organizes, directs, and supervises the religious services programs in a Commonwealth facility.

• Directs the integration of chaplaincy services with treatment and rehabilitation programs to enhance therapeutic outcomes.

• Develops, implements, interprets, and communicates policies and procedures supporting the chaplaincy program.

• Provides oversight and guidance to Chaplains and other religious services staff.

• Reviews and considers requests for religious accommodations such as holy day observances, sacraments and rites, religious dietary needs, and special religious services.

• Evaluates and recommends the deployment or redeployment of Chaplains and contracted religious services providers based on changes in population and religious preferences.

• Provides qualitative reviews of contracted religious services and works with vendors to resolve deficiencies.

• Plans and conducts group and individual training for staff and volunteers.

• Performs the full range of supervisory duties.

• An employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of the principles and techniques of spiritual/pastoral care and counseling.

• Knowledge of the principles, practices, values, and customs of different faith groups.

• Knowledge of the principles and practices of planning, supervising, coordinating, and administering an institutional or specialized chaplaincy program.

• Knowledge of the spiritual needs of individuals in an institutional or specialized chaplaincy program.

• Knowledge of the use and functionality of Microsoft Office Suite software.

• Ability to direct and conduct religious services and classes.

• Ability to analyze, interpret, develop, and revise policies, procedures, and regulations.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to establish and maintain effective working relationships.

FULL PERFORMANCE KNOWLEDGES, SKILLS, AND ABILITIES: (NOTE: These are expected of an employee performing the work of this job at the full performance level. These are not used for merit system evaluation or examination purposes and are not position-specific performance standards.)

• Knowledge of departmental policies and procedures related to religious services programing and operations.

• Knowledge of departmental program goals.

• Knowledge of the principles and practices of employee supervision, training, and development.

• Ability to plan, organize, and direct a comprehensive pastoral care program.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• One year as a Chaplain (Commonwealth title);

or

• Three years of professional pastoral experience that includes one year in an institutional or specialized setting and a bachelor’s degree;

or

• An equivalent combination of experience and training that includes one year of professional pastoral experience in an institutional or specialized setting.

SPECIAL REQUIREMENTS:

• All candidates are required, at the time of application, to provide documentation from an officially sanctioned faith group dated within one year of the application date stating they are officially sanctioned or authorized to conduct worship/sacred services, and specifying which sacraments, rites, ceremonies, or rituals they are authorized to perform as a religious leader.

• All employees in the Department of Corrections must complete the Correctional Chaplains Training Course within six months of hire.

• All employees in the Department of Corrections must maintain their credentials with an officially sanctioned faith group on an annual basis for the duration of employment.

• Certain positions require one unit of clinical pastoral education or an equivalent specialized training.